FAQ – Frequency asked questions to our company – Answers

About our FAQ, Greeceathenstours.com is the biggest travel company in Greece, sponsored by Greek blogs.


How can I find you at the Airport?

AIRPORT MEETING INSTRUCTIONS: After your landing, just follow the EXIT signs and walk outside the main gate, where our driver/guide will be waiting for you holding a sign with your name on it. It can be that there will be many people waiting for their friends or relatives or even other transfer companies. Therefore, please do not go away from the main gate. Look carefully and you will see a person holding the sign with your name on it. If you lost your suite cases or for some reason your getting late (more than 45 minutes), please call the number bellow to inform us about it or ask the security at the exit gate to inform your driver for the delay.

How can I find you at the Port or cruise terminal?

Cruise terminal: There are two cruise terminals on the port of Piraeus, called terminal A and terminal B. If your ship arrives at terminal A or terminal B, please disembark and walk outside the main gate, where our driver will be waiting for you holding a sign with your name on it. If your ship arrives at terminal B (also known as “Kanelos terminal”), and the main gate is closed, then and ONLY then you will need to take the shuttle bus to terminal A (5 minutes ride), where our driver will be waiting for you holding a sign with your name on it.
Islands Passengers Terminal: Please disembark and walk outside the main gate, where I will be waiting for you holding a sign with your name on it.
SPECIAL INSTRUCTION: Please notice that we will do our best to be at your arrival date to welcome you to Athens. In case I will not be able to, a colleague of mine will do so and will help you with any issue (like me).
If you have any problems please call at +30 6934112945
*If your aircraft or ship company makes an itinerary change or you lose your flight for any reason and you arrive into a scheduled flight or dogging on an alternate date, please do not assume that your trip has been canceled. Your reservation will be scheduled for the new date. Please send a new e-mail to reconfirm the new date or an SMS text message to the above cell phone on time.
Our times are in local time: If you have questions about your time in airport or port, please direct your questions to your plain or ship purser.

How can I meet you at the hotel?

We will meet in the lobby of your hotel at the agreed time. If you are not in the lobby, I will ask the concierge or the receptionist to call you in your room. If they cannot find you in your room, the concierge or the receptionist of your hotel will be informed that I will be waiting for you outside the hotel in front of my car.
In 4* and 5* Hotels like (Hilton, Intercontinental, Marriott, etc.)usually, they have an outside doorman), I will ask for you at the front doorman of the hotel who is standing outside the main gate. I will inform him where I will be waiting for you, in case you are not there. So please ask him.

What's the difference between a licensed guide and a driver-guide?

As a tour driver, I can guide you until you enter the sights and tell you all the history that follows the monuments. We are not professional licensed tour guides so we cannot guide you inside to the archaeological sites and museums. Archaeological sites are very strict for using only licensed guides (By the law). If you want a licensed guide to tour the sites with you, we can hire one for you.

How will I know that my reservation is confirmed?

When we will confirm your booking via e-mail, also you can receive a Voucher. All details of your reservation and meeting instructions are written in the voucher.

Can we customize our tour?

Yes we can customize your private tour to your needs in the time period and itinerary you have booked.

Our prices

Our prices are not per person. Our prices are per vehicle, except cruises.

Can we share a tour?

You can send your mail with all the details (date, persons) after that, we will inform you if other clients want to share with you their tour.

What if my plane or ship is delayed?

There is no reason to worry. No matter the delay, the driver will wait without an additional charge for 1 hour. We are constantly on-line with the airport, port. If you know that your flight will be delayed, please try to inform us.

How many luggages can we have with us?

On transfers or tours, portage is limited to two normal-sized pieces per person. Total dimensions may not exceed 106 inches combined measurement (height + length + depth) and weigh about 25 kg.

I have left something in the vehicle

Please inform us. We will try immediately to return your items. A charge may be applicable.

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