About Our Terms&conditions – Rules
Reading our Terms&conditions is very important for us! Rates shown are valid from January 1, 2020, until superseded by another publication. All prices are quoted per person in Euro and are based on tariffs and exchange rates in effect at the time of printing (January 2011). The rates are subject to change without prior notification if major currency fluctuation and/or unforeseen economic circumstances so necessitate. So do not hesitate to read all our Terms&conditions.
Hotels and Accommodation
As specified in itineraries or similar. All accommodations are based on two persons sharing a twin-bedded room with a private bath or shower. Single rooms, if available, are a supplement. Please note that some hotels on certain islands and in the countryside reflect simpler standards as hotels in Athens. In small towns visited on excursions, the best hotels available are used (mixed categories). Rates include service charges and taxes. Greece Athens Tours reserves the right to substitute any hotel with another of a similar category prior to departure or during the tour.
The information contained within this page is given for information only and in good faith. The inclusion of this information does not indicate that all the options have been checked and approved by GTO Hotels. No liability can be accepted as a result of the information on this page.
Transfers / Transportation
Transfers between airports/piers/ hotels are included as per the tour itinerary, provided that the passengers do not alter their arrival or departure dates. Otherwise, passengers should make separate transfer arrangements either on their own or through Greece Athens Tours at an extra cost. Depending on the size of the group, land transportation may be affected by private cars, vans, mini-bus, or full-size air-conditioned motorcoach.
On all tours, portage is limited to two normal-sized pieces per person. Total dimensions may not exceed 106 inches combined measurement (height + length + depth). No one piece may exceed 62 inches. On overnight motor coach excursions, it is recommended that each passenger carry only one suitcase and a carry-on piece of luggage. Greece Athens Tours or its authorized representatives abroad cannot accept responsibility for loss of or damage to baggage or belongings. Baggage insurance is strongly recommended.
Sightseeing And Tours
All, tours as described in the itinerary, will be provided aboard a deluxe air-conditioned vehicle, with an English-speaking driver. Entrance fees are not included. Some places may charge an additional fee to allow visitors to take photographs. At times, some of the features described may be temporarily unavailable due to unusual or unforeseen circumstances: or, during local or national holidays abroad, access to certain facilities, such as museums, sightseeing tours, and shopping may be limited. In such instances and wherever possible, itinerary adjustments are made by Greece Athens Tours to minimize the inconvenience to our customers. Features that are not specifically mentioned in this brochure are not included. These include items of a personal nature, tips, passports, visas, visa-handling fees, baggage insurance, laundry, alcoholic beverages, mineral waters, after-dinner coffees or teas, or food other than specified measles. Domestic air transportation within any country is not included unless specified in the itinerary. Also not included are shore excursions during Greek cruises, port taxes, or high-season cruise supplements.
- All rates are quoted in Euro
- Greece Athens Tours reserves the right to change any hotel or ship listed to one of a similar category.
- All rates are based on tariffs and exchange rates in effect at the time of printing this brochure and are subject to adjustment with or without prior notification in the event of changes there.
- No refund can be considered or made for any unused services or for any absence or deviation from the tour.
- No refund can be considered or made for the non-utilization of confirmed hotel accommodations.
- Greece Athens Tours shall not be liable for damages in any amount greater than the amount paid to Greece Athens Tours by each individual passenger.
Reservations And Deposits
Full payment is required to consider your firm for hotels. Balance is due 30 days prior to departure.
Coach tours, Island Package, Helicopter tours, one day cruise & Alternative tours, cancellation policy
For land tours, a per-person fee representing 30% of the value of the tour (but no less than ~30.00E) will be charged if the written cancellation is received 30 days or less prior to departure. For air tours and cruises, in addition to the above-mentioned fees passengers are liable for all cancellation fees charged by the specific airline/cruise line used. In all cases, tours canceled 72 hours prior to departure will incur full cancellation fees. Also for a no-show, full cancellation fees will apply. “Athens Tour Greece” reserves the right to cancel any tour at any time under the condition that fares paid will be returned to passengers that have paid said fares. In such a case, every effort will be made to assist the passenger with alternative arrangements. ALL CANCELLATIONS MUST BE CONFIRMED BY “Greece Athens Tours”.
You may cancel within 11 days prior to the arrival trip date and receive your money back. Trips may be canceled for any reason up to 11 days prior to the arrival trip date. At 10 days prior to the arrival trip date, there will be no refunds for any cancellation, except if the trip cannot be taken due to the fact that the cruise ship or aircraft does not make port or if the condition prevents the tour operator from operating the trip. Transfers and custom-designed bookings will always have a 25 € per person not-refundable penalty for cancellation made at any time after the booking has been confirmed and the credit card charged.
Private Tours Cancellation Policy
- If you cancel your reservation 21 or more days prior to the scheduled arrival date of the private tour, your entire payment will be refunded.
- If you cancel in less than 20 days prior to the scheduled arrival date of the private tour, 50% of your down payment will be refunded.
- If you cancel eleven (11) days prior to the scheduled date of the private tour, 30% of your down payment will be refunded.
- Custom-designed bookings will always have a 25 € per person not-refundable penalty for cancellation made at any time after the booking has been confirmed and the credit card charged
All cancellations are subject to the number of hotels. Additionally, cancellations received less than 5 days prior to departure are subject to additional penalties (levied by suppliers)
Any claim must be fully documented and submitted in writing to Greece Athens Tours within 10 days after your return from the tour. No refund can be issued abroad. In all cases of refund, the amount will reflect any expenses incurred by cruise lines or tour operators. No refunds will be considered for unused parts of the program.
Additional Cancellation Fees
Days prior to departure:
5-1 day: 100 % of the remaining tour cost
Health Considerations And Disclosure Requirements
If you have a physical disability, mental or other medical condition that must require special attention or treatment, this must be reported to Greece Athens Tours and the cruise line in writing at the time you make your reservation. All passengers must be self-sufficient. Any disabled passenger must travel with a companion during the tour and/or cruise and in case of emergency. All expenses which may be incurred as a result of any physical disability, mental condition or other medical condition shall be the sole responsibility of the passenger. Disabled passengers and companions must sign a statement releasing Greece Athens Tours and the cruise line of any and all responsibility associated with their disability relative to the use of shipboard facilities and in the event of any emergency.
You can make your booking online.
After payment, “Greece Athens Tours” will send a confirmation/voucher by e-mail or by fax: this voucher has to be printed, as proof of purchase, and will be presented to the service provider.
All information regarding the travelers should be correctly given at the time of booking.
All requests for modifications/amendments must be sent by email to firstname.lastname@example.org
“ Greece Athens Tours” cannot be held responsible for any problem that may happen if you don’t receive or read carefully your confirmation/ voucher.
Greece Athens Tours acts only as agents for the various companies, owners, or contractors providing the means of transportation, accommodations, and, other services. All terms and conditions under which means of transportation or other services are offered or provided, and the issuance and acceptance of such tickets shall be deemed to be consent to the further condition that Greece Athens Tours shall not be or become liable or responsible in any way in connection with such means of transportation or other services or any loss, injury or damages to, or in respect of any person or property however caused or arising, or be otherwise responsible for any damages for any other cause whatsoever. No cruise line is to be held responsible for any act, omission, or event during the time passengers are aboard their ship. The passenger’s ticket in use by the cruise line, when issued shall constitute the sole contract between the cruise line and the purchasers of the tickets and/or passenger.
Neither Greece Athens Tours nor its affiliates or representatives shall be liable or responsible for any additional expenses nor liability sustained or occurred by the tour member as a result of any of the foregoing causes. The tickets, coupons, tariffs, rules or contracts currently in use by any carrier, hotel, restaurant, or other contractor rendering services shall constitute the sole contract between such contractor and the tour member. No carrier shall be responsible for any act, omission, or event during the time passengers are not on board its own conveyance.
The right is reserved to cancel or change itineraries or substitute services without notice and to decline, accept, or retain any participant as a member of these tours at any time. The right is reserved until the time of departure to change the rates and fares referred to in this brochure without prior notification due to changes in current tariffs, fluctuation of exchange rates, or fuel surcharges.
All disputes and matters shall be litigated, if at all, in and before a court located in Athens, Greece. To the exclusion of the courts of any other county or state. The issuance and acceptance of tickets and/ or other documents in connection with a service provided by Greece Athens Tours are considered acceptance of the above terms. In view of statutory or contractual limitations that may apply to personal injury or property damage losses.