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Privacy Policy

April 2, 2026 2026-04-02 11:43

Last updated: April 2026

Greece Athens Tours operates the website greeceathenstours.com and is committed to protecting the personal data of our visitors and customers. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data.

This policy complies with the General Data Protection Regulation (GDPR) (EU) 2016/679, Greek Law 4624/2019, and any applicable amendments.

  1. Who We Are

Greece Athens Tours is a private tour operator registered in Athens, Greece. We organise private and group tours in Athens and mainland Greece.

Contact details:
Email: greeceathenstours@gmail.com
Phone: +30 6934112945
Address: 97 Arapaki str., Kallithea, Athens, Greece

  1. What Personal Data We Collect

When you use our website or contact us to enquire about or book a tour, we may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Number of participants and any relevant details about your group (e.g. mobility requirements, children’s ages)
  • Payment information (processed securely through our payment provider — we do not store card details)
  • Any other information you choose to provide in correspondence with us

We collect this information only when you voluntarily provide it — for example, when submitting a booking enquiry, completing a reservation form, or contacting us directly by email or phone.

  1. How We Use Your Data

We use your personal data for the following purposes:

  • To process and confirm your tour booking
  • To communicate with you before, during, and after your tour
  • To send booking confirmations, invoices, and relevant tour information
  • To respond to enquiries and provide customer support
  • To improve our services based on feedback

We do not use your personal data for automated decision-making or profiling.

  1. Legal Basis for Processing

We process your personal data on the following legal bases under GDPR:

  • Contractual necessity: processing your booking and delivering the service you have requested
  • Legitimate interests: responding to enquiries and improving our services
  • Legal obligation: retaining financial records as required by Greek tax law
  • Consent: where you have explicitly agreed to receive communications from us
  1. How Long Do We Keep Your Data

We retain personal data for as long as necessary to fulfil the purposes described above. Booking records are retained for a minimum of five years in accordance with Greek tax and accounting requirements. Enquiry data from visitors who did not proceed to booking is deleted within 12 months.

  1. Who We Share Your Data With

We do not sell, rent, or share your personal data with third parties for marketing purposes.

We may share limited information with the following categories of third parties where necessary to deliver your tour:

  • Payment processing providers
  • Accommodation providers (for multi-day tours requiring hotel bookings)
  • Our guides and drivers, to the extent necessary to conduct your tour

All third parties with whom we share data are required to handle it in accordance with applicable data protection law.

  1. Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. Cookies are small text files stored on your device. You can control cookie settings through your browser at any time.

We use the following types of cookies:

  • Essential cookies: necessary for the website to function correctly
  • Analytics cookies: to understand how visitors use the site (Google Analytics)
  • Functional cookies: to remember your preferences

By continuing to use our website, you consent to the use of cookies in accordance with this policy.

  1. Your Rights Under GDPR

As a resident of the European Union or a visitor to our site, you have the following rights regarding your personal data:

  • Right of access: you may request a copy of the personal data we hold about you
  • Right to rectification: you may ask us to correct inaccurate data
  • Right to erasure: you may ask us to delete your data where there is no legitimate reason to retain it
  • Right to restrict processing: you may ask us to limit how we use your data
  • Right to data portability: you may request your data in a structured, machine-readable format
  • Right to object: You may object to processing based on legitimate interests

To exercise any of these rights, contact us at greeceathenstours@gmail.com. We will respond within 30 days.

If you are not satisfied with our response, you have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA) at www.dpa.gr.

  1. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website uses SSL encryption for all data transmission.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

  1. Contact

For any questions or requests regarding this Privacy Policy, please contact us at:

Greece Athens Tours
97 Arapaki str., Kallithea, Athens, Greece
Email: greeceathenstours@gmail.com
Phone: +30 6934112945